AV as a Service

As organizations continue to adapt to digital-economy parameters and become Internet-scalable, location-aware and agile, the need for collaboration across space and time increases the demand for centralized technology monitoring and management. Customers are trying to avoid the headache of owning a depreciated asset or the technical risk of having to locally manage technology, therefore they’re outsourcing a growing number of technology management responsibilities and functions.

The idea of a “servicized” product offering is a concept that is at least 16 years old.  A paper [PDF] submitted to the U.S. Environmental Protection Agency in 1999 by the Tellus Institute delineated three major components of such offerings that still sound fresh today and are worth revisiting.

read the full article @ InfoComm …

Servicizing:

The Quiet Transition to Extended Product Responsibility

Leave a Reply

Deine E-Mail-Adresse wird nicht veröffentlicht. Erforderliche Felder sind mit * markiert.